DO YOU OFFER EXCHANGES OR RETURNS ? 

  Please before ordering on our store , look our size chart. 

Due to the nature of lingerie being worn so close to the body, Laced By Lay

 is unable to accept returns. This is also because of health and hygiene regulations. We do not offer exchanges if you purchase the incorrect size, so please choose carefully with our size chart

MY ORDER SAYS SHIPPED, WHY DID I RECEIVE A REFUND?

  If your order includes multiple items and one (or more) of the items are out of stock: we will go ahead and ship the rest of your order. We will issue a refund to your original form of payment for the item(s) not in stock.

We thank you and truly appreciate your business